Contact information
Contact Us
If you have any questions regarding our orthopedic footwear, arch support sizing, width fitment recommendations, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Zura Step |
| Website: | zurastep.store |
| Email: | support@zurastep.store |
| Phone: | +61 420 983 769 |
| Business Address: | 16 Border Collie Close, Curlewis, Victoria 3222, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned shoes or parcels to this address without obtaining an authorized return warehouse address from our support team first.